These events are arranged by Connect and it’s associates and aimed at Mortgage Intermediaries.
- This event has passed.
Aviva Big Festive Quiz | Day 3 Sales Skills – Overcoming Customer Concerns
6 December, 2023 @ 12:00 pm - 12:30 pm
Now’s the time to register for our 12 days of CPD events! The events offer the chance to build your skills and discover new market opportunities.
Full of sales skills, business protection, and rental market opportunities, you can set yourself up for 2024.
Our events come each day at noon, so select from the sessions below and get your festive treats ready for each one:
Learning objectives:
- Understand what ‘Solution’ and ‘Stalling’ concerns are and be able to identify ways to deal with both.
- Be familiar with how to ‘Probe & Isolate’, ‘Answer & Confirm’ your customer’s concerns so you can overcome them.
- Understand the value of creating ‘Context’ and using ‘Norms’ in answering your customer’s concerns.
Your confirmation email will contain the link to join the event