Content Hub

Content Hub

We are fortunate as advisers to have a very wide range of lenders, providers and products available for us to choose from and recommend to our clients. Building knowledge and continuing with professional development is essential to provide the best possible solutions for your clients.

The mortgage and protection industry provide excellent training support for advisers. We have collated the information on some of this training for which you will find on our events page.

You can also register for news and updates from Connect to receive emails containing market news and to help you to build your knowledge further.

If you need help to navigate the range of lenders criteria to find a solution for your client, our helpdesk can help. Our helpdesk can help you find solutions not just from the lenders we package for, but the whole panel of +170 lenders.

Our helpdesk can assist whether you wish to use the package services or refer a client. Call 01708 676123, email helpdesk@connectbrokers.co.uk or complete our contact form to speak with one of the Connect helpdesk team.

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This site is intended for the use by intermediaries only. For mortgages and other related services please visit our main site at: connectmortgages.co.uk

Connect for Intermediaries is a trading style of Connect IFA Ltd which is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference 441505. The FCA do not regulate all products we offer. Privacy Policy

Commission disclosure: We are a credit broker and not a lender. We have access to an extensive range of lenders. Once we have assessed your needs, we will recommend a lender(s) that provides suitable products to meet your personal circumstances and requirements, though you are not obliged to take our advice or recommendation. Whichever lender we introduce you to, we will typically receive commission from them after completion of the transaction. The amount of commission we receive will normally be a fixed percentage of the amount you borrow from the lender. Commission paid to us may vary in amount depending on the lender and product. The lenders we work with pay commission at different rates. However, the amount of commission that we receive from a lender does not have an effect on the amount that you pay to that lender under your credit agreement.

Making a Complaint: It is our intention to provide you with a high level of customer service at all times. If there is an occasion when we do not meet these standards and you wish to register a complaint, please write to: Compliance Department; Connect IFA Ltd, 39 Station Lane, Hornchurch, RM12 6JL or call: 01708 676110. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service www.financial-ombudsman.org.uk