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Let's come together to make a real difference! Connect pledges that everyone should be seen, heard and respected; celebrating our collective uniqueness through equality, diversity and inclusivity. Additionally the importance of mental health must not go overlooked.

Get behind the wave for positive change!

Connect Commitments:

At Connect, diversity, equality, and inclusivity, together with mental health and well-being, are cornerstones of organisational success and sustainability. We do this by positively encouraging diverse thinking and knowledge-support information sharing.

Our people actively work within our business and the broader mortgage industry to help lead and innovate with an inclusive culture. Everyone matters irrespective of their background, race, religion, colour, gender, disability, or sexual orientation, and all are welcome at Connect.

We want to ensure that not only do all those working in our industry feel able to be themselves, but we also encourage a new generation of diverse talent to enter our industry. Here at Connect, we are obligated to our industry, our future, and our customers to lead this meaningful conversation and help drive positive change.

Advocating for Equity, Fairness and Inclusion in the Mortgage Industry

Connect is very proud to be a member of the The Diversity & Inclusivity Finance Forum (DIFF). The Diversity & Inclusivity Finance Forum is a stellar opportunity to connect with influential movers and shakers in the mortgage industry while advocating for equity, fairness, and inclusion. In addition, this exclusive gathering encourages meaningful conversations on how to make  improvements within this field that will benefit everyone involved. This forum seeks to create a space that encourages diversity, inclusion and support for all, regardless of race, ethnicity, gender or sexual orientation. We are committed to recognising ambition and hard work with success and providing an enriching environment where our peers can learn from each other and thrive together. Furthermore, we recognise the value of having a balanced workforce; it benefits customers, increases profitability, and cultivates workplace culture. Therefore, we will use this opportunity to promote positive changes throughout business communities.


We promise to :

  • Strive to create a workplace environment and culture that values diversity of thought and inclusivity while avoiding any form of discrimination.
  • Celebrate personal differences, inviting people from all walks of life to be authentic. We prioritise transparency and creating an environment where our clients can reflect on our diversity.
  • Remain dedicated to increasing employee knowledge on mental health and wellbeing topics, as well as reducing the stigma around depression and anxiety in the workplace.
  • Support active participation in initiatives that promote mental health while taking meaningful action within the community that reflects our core values.

Stress in the Finance Industry

The finance sector is particularly prone to stress due to the circumstances in which financial assistance is usually sought. Investing in health and wellness strategies aimed at this industry is of paramount importance in order to navigate through some of life’s most trying moments.

Life stressors:

  • Moving House
  • Financial pressures (personal or business)
  • Divorce
  • Bereavement

A Commitment to Supporting Mental Health across Financial Service

Connect is very proud to be a member of the Mortgage Industry Mental Health Charter (MIMHC).

The MIMCH is a not-for-profit organisation whose members agree to be bound by the six governing rules which apply Best Practice Health and Wellbeing guidelines known as “The MIMHC Charter”.

The MIMCH assists member companies by providing helpful advice, tips, and outlines to become transparent and comfortable about mental health topics and develop custom strategies to support their employees.

We have taken various actions to address this issue, from treating mental health like physical health and conducting regular mental wellness assessments to training our team members as Mental Health First Aiders. Furthermore, we are also partaking in traditional team activities such as the World Walking Challenge that benefit employee wellbeing.

To demonstrate our commitment to our staff and solidarity with the entire mortgage industry, we are proud and honoured to be among the founding members of the Mortgage Industry Mental Health Charter. 


Women in Finance

Connect is also proud to be a long-standing signatory of the Women in Finance Charter.

That is because we have set high targets to improve the gender balance within the company and senior management, who are an integral part of the day-to-day running of the company.

We were proud that our CEO was recognised at the industry’s Women’s Recognition Awards, and also that our Director of Mortgages was voted a Mortgage Solution Changemaker 2022.

Additionally, we can boast BDM of The Year Financial Report Award and BDM of The Year Women’s Recognition Awards.

Champion of
Real Cultural Change

Proud member of the AMI Inclusion and Diversity Task Force on Inclusion in Financial Services.

As a member of the Association of Mortgage Intermediaries, (AMI), the representative body for the mortgage and protection advice profession, we actively work together with other brokers, mortgage lenders and key stakeholders in the mortgage industry to drive real cultural change after AMI commissioned a seminal report on Diversity, Inclusion & Equity in 2021


Photos courtesy fauxels

For anyone working in mortgages or wanting to: