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Guiding Advisers through Consumer Duty Policy & Final Rules – Time for Action – Legal & General

Name: Guiding Advisers through Consumer Duty Policy & Final Rules – Time for Action – Legal & General
Start: 2022-09-12T15:30:00+01:00
End: 2022-09-12T17:00:00+01:00

12 September, 2022 @ 3:30 pm - 5:00 pm

Following on from the two CP’s published by the FCA on the newly proposed Consumer Duty in 2021, now that we have the widely anticipated Policy Statement and final rules, it’s time to consider what this means for L&G Mortgage Club members.

With an increased focus on the end consumer and a key consideration being how firms treat their most vulnerable customers, the Financial Conduct Authority (FCA) has been very clear about what changes they expect from firms through the implementation of its new Consumer Duty.

So, join us as we debate what firms and individuals might consider as part of their project planning to deliver the fundamental shift in mindset that the FCA say they are looking for.