Broker Tools for Mortgage Case: In 2018, Connect for Intermediaries introduced lender product guides and mortgage calculators to help brokers research cases more efficiently.The resources included more than 160 lender guides and calculators covering repayments, stamp duty and rental affordability. Their purpose was to support initial research, particularly where a case involved specialist lending requirements.
Product guides and calculators could support a broker’s research. However, they did not replace current lender criteria, compliance checks or a suitable advice process.
Why Broker Research Tools Mattered
A mortgage case often begins with information rather than a product.
The adviser must understand the applicant, property, income, deposit and intended mortgage structure. Only then can suitable lender criteria be considered.
In February 2018, Connect for Intermediaries expanded its online resources for mortgage professionals. The website provided access to more than 160 lender product guides alongside several practical calculators.
The tools were designed to make early case research clearer. They also helped brokers identify questions requiring further investigation before approaching a lender.
Broker tools and product
Connect for Intermediaries has launched tailored resources, including broker tools and product guides, to support mortgage professionals effectively. Their newly updated website provides access to over 160 lender product guides, ensuring brokers stay informed about the latest offerings. Furthermore, the site features a collection of essential calculators, such as repayment, stamp duty, and rental calculators
The rental calculator allows advisers to quickly determine the mortgage size achievable with a specific rental income. Moreover, brokers can customise calculations by selecting their preferred interest rate and stress margin. This flexibility ensures accurate borrowing estimates, catering to the unique needs of both limited companies and individual clients.
In addition to calculators, the platform offers exclusive features for network members and directly authorised advisers. These include tailored resources available through Connect’s packaging or referral services, which streamline the broker’s workflow. By providing these tools and guides, Connect for Intermediaries strengthens its support for mortgage professionals in the UK market.
The purpose of the broker tools and product guides
In today’s competitive mortgage market, brokers need reliable tools and comprehensive guides to support their work effectively.
Adapting to the fast-paced changes in the UK mortgage industry requires up-to-date resources. For this reason, we are committed to providing cutting-edge tools and detailed product guides that empower brokers to excel.
Our Broker Tools are designed to deliver insights, identify market trends, and offer analytical support. By leveraging these tools, brokers can make well-informed decisions while staying ahead in the evolving mortgage landscape.
Similarly, our Product Guides offer in-depth information about a wide range of mortgage products. These guides act as roadmaps, helping brokers recommend tailored solutions that meet their clients’ needs.
As the mortgage industry evolves, staying informed and adaptable is vital. Therefore, we focus on improving our resources to ensure brokers can confidently handle ongoing changes.
Our dedication is to foster a network of skilled brokers ready to thrive in this dynamic environment. By empowering them with innovative tools and actionable knowledge, we enable them to deliver excellent service and achieve lasting success.
Liz Syms

Connect for Intermediaries chief executive officer Liz Syms said: “We spent some months finding out what tools a broker would find most helpful when doing their job, particularly when placing more complex or specialist mortgage cases.
“All of these we have included on our website as a free range of tools and information. Brokers can, of course, still phone our specialist help desk if they need additional help.
“We believe that Connect for Intermediaries now provides everything a broker needs to place every mortgage quickly and easily, maximising the time they can spend with clients and enabling them to see more clients in a day than they could before.”
What the Product Guides Provided
A lender product guide gave brokers a structured overview of a lender’s available mortgage range at that time.
Depending on the lender and product, a guide could include information about:
- available mortgage types;
- maximum loan-to-value limits;
- minimum and maximum loan sizes;
- acceptable property types;
- applicant requirements;
- rental assessment rules;
- fees and early repayment charges;
- limited company criteria;
- relevant submission routes.
These details helped brokers narrow their initial search.
However, a product guide was only a starting point. Lender criteria, rates and product availability could change. Brokers still needed to confirm the current position before making a recommendation or submitting a case.
Connect members can now access wider broker resources and member services through the network member area.
How the Rental Calculator Worked
Rental affordability is an important part of buy-to-let mortgage research.
The rental calculator allowed a broker to enter the expected monthly rent, selected interest rate and required stress margin. It then produced an estimated mortgage amount based on those inputs.
This could help the broker consider whether the rental income was likely to support the required borrowing.
The calculation could also be adjusted for different assumptions. This was useful because rental assessment methods could differ between lenders, applicants and ownership structures.
For example, a lender might apply different calculations to:
- an individual landlord;
- a limited company applicant;
- a higher-rate taxpayer;
- a five-year fixed-rate product;
- a house in multiple occupation;
- a portfolio landlord.
The result was an indication rather than a lending decision. The lender’s current affordability method remained the deciding factor.
Other Calculators Available to Brokers
The website also included repayment and stamp duty calculators.
A repayment calculator could illustrate how the loan amount, interest rate and mortgage term affected the estimated monthly payment.
A stamp duty calculator could provide an early estimate of the tax connected with a property purchase. However, tax rules depended on the property location, transaction type and buyer’s circumstances.
Calculators helped brokers begin a conversation. They did not replace lender calculations, legal advice, tax advice or regulated mortgage advice.
Today, these research functions sit within a wider range of mortgage broker technology, case-management systems and compliance processes.
Supporting Specialist Mortgage Cases
The tools were particularly relevant where the case did not fit a standard residential mortgage route.
A specialist case might involve:
- complex buy-to-let ownership;
- limited company borrowing;
- houses in multiple occupation;
- commercial or semi-commercial property;
- unusual construction;
- foreign income;
- adverse credit;
- short-term finance;
- several properties within one portfolio.
In these cases, the purpose of a tool was not to produce an automatic answer. Its role was to organise the available information and help the broker identify the next technical question.
Good research reduces assumptions. Better questions can then lead to better-prepared enquiries and more complete submissions.
Advisers researching wider network and business topics can also use the guides for mortgage brokers.
Tools Support Judgement Rather Than Replace It
A calculator processes the information entered into it. A guide summarises information available at a particular point in time.
Neither can assess every part of a client’s circumstances.
The broker must still confirm the facts, check current criteria, record the research and explain why the eventual recommendation is suitable.
This distinction remains important when advisers use Google or AI-assisted research. Search tools can help locate information, but information should be checked against current lender documents and approved network systems.
Technology can shorten the route to an answer. Professional judgement decides whether that answer can be relied upon.
Connecting Broker Resources With Client Visibility
Connect Network also supports advisers through its wider group structure.
The Connect Experts mortgage adviser directory allows consumers to search for advisers by factors such as location, language and mortgage requirements.
This creates a clear distinction between two functions:
- broker tools support research and case handling;
- the adviser directory helps consumers identify an adviser.
Together, these services support the journey from an initial consumer search to professional mortgage advice.
Practical Support for Mortgage Brokers
Broker tools are most valuable when their purpose is clear.
They can structure research, test assumptions and reveal missing information. They cannot replace current criteria, a complete fact-find or professional judgement.
Mortgage advisers considering wider network support can join Connect Network to learn more about its technology, lender access, compliance services and specialist case support.
Frequently Asked Questions
What is a mortgage product guide?
A mortgage product guide summarises a lender’s products, key criteria and relevant conditions at a stated time. Current lender information should always be checked.
Can a broker rely on a mortgage calculator?
A calculator can support an initial assessment. It does not confirm acceptance, affordability or suitability.
Why do brokers use rental calculators?
Rental calculators help estimate whether expected rent may support a proposed buy-to-let mortgage under selected stress-rate assumptions.
Can AI replace lender criteria research?
No. AI can help locate or organise information, but brokers should verify important details using current lender documents and approved systems.
