Meet Jane Benjamin, Director of Mortgages at Connect for Intermediaries. As a passionate Consumer Duty champion, industry collaborator, and lifelong dog lover, Jane Benjamin embodies the values that drive Connect’s adviser-focused mission. In her role as Director of Mortgages, Jane leads with clarity and care across key parts of the business.
Her work reflects our commitment to placing people at the heart of everything we do. Discover how Jane brings purpose to her day, balances leadership with well-being, and supports the future of responsible lending through her role at a growth-focused mortgage network.
At the Core of Connect’s Mortgage Network
Jane plays a pivotal role across the entire Connect mortgage network. Her contributions include:
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Leading UK-wide strategies for both residential and buy-to-let mortgage propositions
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Managing relationships with protection providers and trusted referral services
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Shaping the Group’s marketing strategy and coordinating national adviser events
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Supporting our Direct-to-Consumer mortgage adviser team with client-first guidance
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Championing Consumer Duty standards to ensure fair outcomes for every customer
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Driving team engagement through Connect People and EOS culture initiatives
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Representing Connect in industry groups and forums, including:
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AMI Mortgages Working Group
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Diversity and Inclusion Finance Forum
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Women in Financial Services Charter
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Expert panels where her leadership and insight are regularly sought
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Meet Jane Benjamin: Early Mornings, Greyhound Walks, and Purpose-Driven Days
“My three rescue greyhounds have me up by 5 a.m. for breakfast and a long walk,” Jane shares with a smile. “That quiet time outdoors gives me clarity before the day takes off.”
From there, every morning brings something different. She might connect with lenders over coffee, host planning sessions at the Connect Brokers HQ, or fit in a “walk and talk” with advisers. The variety keeps her energised and reflects the values behind the Change Maker approach to mortgage advice, where purpose and flexibility go hand in hand.
Meet Jane Benjamin: Finding Balance Through Boundaries
Jane Benjamin is a strong advocate for healthy boundaries in the mortgage industry. She believes that burnout is not a badge of honour but a barrier to growth. “Burnout is not a sign of commitment,” she says. “When my workday ends, it ends.”
Her afternoons are filled with adviser support, strategic planning, and collaborative meetings. But when the day finishes, so does the work. That intentional pause keeps her focused, grounded, and better equipped to support others, especially advisers looking to grow within a growth-focused mortgage network that values work-life balance.
Where Productivity Starts for a Change Maker
When asked about her most productive time, Jane shares, “Mornings, definitely. But what really matters is having mental space.”
Her best ideas often surface while walking outdoors, feeding animals, or spending time in the garden. These quiet moments offer clarity that structured office hours don’t always allow.
“Stillness sparks clarity,” she says with purpose, reflecting the mindset of a true Change Maker in a growth-focused mortgage network.
Rediscovering Purpose Through Compassion and Connection
In early 2020, Jane welcomed three rescued greyhounds into her life. While she believed she was giving them a second chance, they helped her find renewed purpose and clarity.
“I was overwhelmed and directionless. The dogs brought structure to my days and reminded me what truly matters: genuine care, presence, and love.”
Her commitment to mental well-being reflects the values behind human-first leadership and her drive to build a mortgage network where compassion and community support are central.
What’s the Best Part of the Job? The People. Always the People.
“I connect with outstanding mortgage advisers, lenders, and financial professionals daily. These conversations motivate me and drive continuous improvement.”
Jane excels in collaborative events and industry discussions. She values forward-thinking ideas grounded in shared knowledge and a shared goal of improving consumer outcomes. Her passion aligns closely with the values behind our Why Join a Mortgage Network initiative, focused on purpose-driven adviser support.
Home Life: Honest, Joyful, and Always Lively
“Dinner time comes second to the dogs,” Jane jokes. “There are muddy paw prints, a cluttered kitchen, and plenty of laughter. It’s perfectly imperfect.”
Finding Balance Outdoors
Jane recharges in nature, whether she’s hiking, diving, bodyboarding, or strolling with her dogs.
“Ocean or hills make no difference. Fresh air clears my thoughts and helps me reset,” she explains.
Jane’s Career Insight for Mortgage Advisers
“Stick to your values. They build your reputation, and that’s what will carry you forward in your mortgage career,” Jane advises.
If you’re new to the industry, explore the Mortgage Network for Newly Qualified Advisers for guidance on starting strong.
Why Support Networks Matter
Jane believes the best mortgage advisers thrive in connected, purpose-led communities.
“Support is mutual. Offer it generously, you never know who’s depending on it,” she says.
Discover how the right mortgage network can foster genuine, two-way support from advisers.
Meet Jane Benjamin – Proving That Drive Outweighs a Degree
Is a formal degree necessary to succeed in financial services?
“Not at all,” Jane says with certainty. “I’ve never been numbers-driven, and yet here I am, growing in a career that challenges and fulfils me.”
Her path proves that curiosity, emotional intelligence, and resilience can shape a successful adviser, especially within a growth-focused mortgage network.
In Jane’s Words
“Stay aware of what really matters. Show kindness. Don’t accept things just because they’ve always been that way. And remember you’re the one who defines success.”
Jane’s story reflects the heart of what it means to be a Change Maker: showing up with purpose, staying grounded, and leading where it counts most.
Thank you for reading our “Meet Jane Benjamin | A Day in the Life of…” publication. Stay “Connect“-ed for more updates soon!