Category: Consumer Duty

Consumer Duty in 2026 compliance concept showing customer outcomes, protection, fair value, support and regulatory review icons.

Consumer Duty in 2026: Proportionality, Technology and Adviser Judgement

July 23, 2026

Consumer Duty for Mortgage Advisers

July 8, 2026

Protection records under Consumer Duty, shown through protection, compliance, family, health, home and insurance icons.

Protection Records Under Consumer Duty: An Adviser Framework

June 20, 2026

Consumer Duty in 2025: Turning Client Data Into Better Outcomes

July 23, 2025

Consumer Duty in 2024 principles represented by customer, fairness and good outcome icons with a compliance checklist.

Consumer Duty in 2024: From Implementation to Evidence

August 23, 2024

Consumer Duty Outcomes hero image showing a blue shield with tick, scales of justice, magnifying glass, compliance checklist, umbrella, house icon and FCA symbol, representing protection, fair treatment and regulatory oversight.

Consumer Duty: Evidencing Good Mortgage Client Outcomes

October 23, 2023

Consumer Duty and Buy-to-Let guidance checklist highlighting fair value, transparency, informed decisions and ongoing customer support.

Consumer Duty and Buy-to-Let: Where Regulation Changes

April 21, 2023