Head of Partnerships and Communications

Behind the Network promotional graphic for Connect with visible text introducing Sharon Van Loenen, Head of Partnerships and Communications, alongside a professional headshot on the right.

Sharon Van Loenen: Head of Partnerships and Communications. The Voice Helping Keep Connect Informed, Connected and Moving Forward. In any successful mortgage network, communication matters. Advisers need timely updates. Lenders and providers need strong working relationships. Networks need consistency, clarity and a shared sense of direction. When markets shift, criteria changes emerge and compliance expectations evolve, […]

Recruitment and Onboarding Specialists

Behind the Network promotional graphic for Connect featuring Lorraine and Katie from the Recruitment and Onboarding Specialists team, with their headshots on the right and text introducing the weekly team spotlight series.

Katie Pinion and Lorraine Anionwu: Recruitment and Onboarding Specialists. The Team Building Strong Foundations at Connect. A strong mortgage network does not grow by chance. It grows through careful conversations, clear standards and a recruitment process that protects everyone involved. If Katy Rose is the first careful step in an adviser’s journey to Connect, then […]

Network Member Recruitment

Behind the Network promotional graphic for Connect featuring Katy Rose, Network Member Recruitment, with a smiling headshot on the right and text introducing the weekly team spotlight series.

Katy Rose, Network Member Recruitment Assistant: Helping Advisers Take the First Step with Connect Network.  Every strong mortgage network needs more than systems, processes and panels. It needs people who understand how important the first conversation can be. For advisers considering a new network, that early stage often comes with questions. Is now the right […]

Member Support

Promotional Connect graphic titled “Behind the Network” featuring the Member Support Team. It includes the text “Each week we introduce you to part of our team who work tirelessly behind the scenes. This week features: Member Support Team” above four headshots labelled Joseph, Ricky, Wendy and Paul, with the Connect logo at the bottom.

The Member Support Team Behind the Support Network | At Connect, getting started is only the beginning.  Every adviser remembers those first few steps. New systems. New permissions. New processes. New expectations. It can feel a little like learning a new dance while the music is already playing. That is why support cannot stop at […]

Specialist Placement Team

Banner graphic titled “Behind the Network” featuring the Connect Specialist Placement Team. The image shows five headshots in a row with the heading “The Specialist Placement Team” above them. The team members are labelled Darren, Lynn, Jake, Emmanuel and Chris, with the Connect logo in the bottom left and blue curved design elements framing the banner.

Specialist Placement Team: where complex cases find their place Some cases fit the box. Some cases break the box. And some cases need a team that knows the difference. If Connect were built for advisers who do not want to walk away from difficult opportunities, then the Specialist Placement Team is one of the clearest […]

Sales Director

“Behind the Network” graphic featuring a smiling man in a pink polo shirt on the right, with text on the left reading, “Each week we introduce you to one of our team who work tirelessly behind the scenes... This week: Niall Hebron, Sales Director,” above the Connect logo.

Sales Director, Sales Direction: Why Niall Hebron Helps Advisers Go Further with Connect Some people hold a title. Others bring it to life. At Connect, the title Sales Director means far more than oversight, reporting lines, and monthly targets. In the right hands, it becomes something else entirely. It becomes direction. Momentum. Confidence. It becomes […]

Case Managers

Case Managers group photo of eight colleagues in an office, with five people standing and three seated behind a wooden desk, posing in front of a window under bright ceiling lights.

Where the Real Match Is Won: Meet the Case Managers Behind Connect.  In football, people remember the goals. In mortgages, advisers often remember the offer. But anyone who has worked on a live case knows the real match is rarely won by a single moment. It is won through preparation, positioning, teamwork, and knowing exactly […]

Case Operations Manager

Promotional graphic for Connect’s “Behind the Network” series featuring Luke Syms, Case Operations Manager, with a smiling portrait on the right, blue curved background shapes, and text introducing him as this week’s featured team member.

Case Operations Manager: To Dare Is To Do, Where Cases Become Victories.  When an AR submits a case to Connect, it is easy to think the hard work is done. In reality, that is only the kick-off.  From that moment, the case enters one of the most important stages of the client journey. Every document, […]

Group Compliance Manager

Circular profile graphic of Ashiq Khan, Compliance Manager, smiling in a central portrait, surrounded by four icons labelled Policies, Audits, Regulations, and Risk, connected by a horizontal line on a light grey background.

Group Compliance Manager: Keeping Advisers on Track, One Step at a Time.  In every strong network, there are people who help you move forward and people who make sure the ground beneath you is firm. At Connect, both matter. As we mentioned in our previous feature on the Director of Training, building adviser confidence starts […]

Director of Training

Marketing graphic showing a professional headshot beside a graduation cap icon and a Connect network guide, with the text: “Where strong starts become lasting success.” Director of Training

Director of Training: taking the baton forward where strong starts become long-term success.  Joining a network can feel a bit like stepping onto the track for race day. There is anticipation, nervous energy, and a big question hanging in the air: what happens after the starting gun? At Connect for Intermediaries, the answer is simple. […]