CEO Liz Syms

CEO Liz Syms: The Original Connection Behind Connect! Some stories sit quietly at the end because they have been there from the beginning. Across the People Behind the Network series, we have celebrated the individuals who help make Connect what it is today. The people who support advisers, build relationships, guide compliance, share knowledge, solve […]
Corporate Director

Behind the Mortgage Network: Corporate Director, Kevin Thomson. “You had me at hello” may work in the movies, but in a mortgage network, the real test is what happens after hello. Because joining a mortgage network is not speed dating. It is not a quick handshake, a glossy brochure and a wave from the doorway […]
AI in Mortgage Networks

AI in Mortgage Networks. Connect IT: AI, Innovation and Smarter Support “Have you tried turning it off and on again?” It is the classic IT fix. It sits somewhere between punchline, survival tactic and universal truth. Most people know what IT does. It keeps systems running, cables untangled, and digital lights switched on. It helps teams work, communicate, […]
Head of Partnerships and Communications

Sharon Van Loenen: Head of Partnerships and Communications. The Voice Helping Keep Connect Informed, Connected and Moving Forward. In any successful mortgage network, communication matters. Advisers need timely updates. Lenders and providers need strong working relationships. Networks need consistency, clarity and a shared sense of direction. When markets shift, criteria changes emerge and compliance expectations evolve, […]
Recruitment and Onboarding Specialists

Katie Pinion and Lorraine Anionwu: Recruitment and Onboarding Specialists. The Team Building Strong Foundations at Connect. A strong mortgage network does not grow by chance. It grows through careful conversations, clear standards and a recruitment process that protects everyone involved. If Katy Rose is the first careful step in an adviser’s journey to Connect, then […]
Network Member Recruitment

Katy Rose, Network Member Recruitment Assistant: Helping Advisers Take the First Step with Connect Network. Every strong mortgage network needs more than systems, processes and panels. It needs people who understand how important the first conversation can be. For advisers considering a new network, that early stage often comes with questions. Is now the right […]
Member Support

The Member Support Team Behind the Support Network | At Connect, getting started is only the beginning. Every adviser remembers those first few steps. New systems. New permissions. New processes. New expectations. It can feel a little like learning a new dance while the music is already playing. That is why support cannot stop at […]
Specialist Placement Team

Specialist Placement Team: where complex cases find their place Some cases fit the box. Some cases break the box. And some cases need a team that knows the difference. If Connect were built for advisers who do not want to walk away from difficult opportunities, then the Specialist Placement Team is one of the clearest […]
Sales Director

Sales Director, Sales Direction: Why Niall Hebron Helps Advisers Go Further with Connect Some people hold a title. Others bring it to life. At Connect, the title Sales Director means far more than oversight, reporting lines, and monthly targets. In the right hands, it becomes something else entirely. It becomes direction. Momentum. Confidence. It becomes […]
Case Managers

Where the Real Match Is Won: Meet the Case Managers Behind Connect. In football, people remember the goals. In mortgages, advisers often remember the offer. But anyone who has worked on a live case knows the real match is rarely won by a single moment. It is won through preparation, positioning, teamwork, and knowing exactly […]